Privacy Policy

 

1. User Information:

 

Alvarez Camacho S.L., with Tax ID B41100751 and located at Enrique Camacho Carrasco Street, number 48, Marchena, postal code 41620, Seville, phone +34 954 84 63 52 and email info@alvarezcamacho.com, hereinafter the DATA CONTROLLER, is responsible for processing the personal data of the User and informs that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

2. Purpose of Processing:

 

– To maintain and manage the commercial relationship with the User, carry out the purchase request as well as the billing and collection of the products. Providing data for this purpose by our clients is mandatory, otherwise, the fulfillment of the contract is prevented.


– To channel requests for information, suggestions, and complaints that may be made, contact the sender of the information, respond to their request or query and perform subsequent follow-up. Providing data for this purpose is voluntary, although, if not provided, it will not be possible to respond to the request, query, or complaint. Therefore, the communication of your personal data for these purposes is a necessary requirement to attend these requests.


– The operations planned for processing are:

  • -Sending commercial advertising communications by email, fax, SMS, MMS, social networks, or any other electronic or physical means.
  • Conducting market studies and statistical analyses.
  • Processing orders, requests, responding to inquiries, or any type of request made by the user.

3. Data Retention Criteria:

 

– Data will be kept as long as there is a mutual interest in maintaining the purpose of processing and, when no longer necessary for that purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data or their total destruction.


– We only keep your data for the time necessary to fulfill the purpose for which they were collected, comply with the legal obligations imposed on us, and attend to the possible liabilities that could arise from the fulfillment of the purpose for which the data were collected.


– Data for managing the relationship with customers and the billing and collection of products or services will be kept for that purpose for the entire duration of the contract. Once such relationship has ended, if applicable, the data may be kept for the time required by applicable legislation and until any possible liabilities arising from the contract expire.


– Data for sending commercial communications about our products or services will be kept indefinitely until, if applicable, you express your wish to delete them or your desire to stop receiving such communications.


– Data from potential customers who do not contract our products or services and who do not wish to receive commercial information will be deleted once it is confirmed that the contracting will not be carried out. In case that, from the prior relationship between the parties, still unconsummated, could cause potential liabilities, the data will be kept until these expire.


– Data processed to attend requests, petitions, consultations, or complaints will be kept for the necessary time to respond to them and definitively close them. Subsequently, they will be preserved as a history of communications for a period of one year, unless you request their deletion earlier.


– Data provided through social networks will be kept as long as you remain a friend or follower of ours on the corresponding platform.

4. Communication of Data:

 

– The legal basis for processing your data is the execution of a contract in which the interested party is part or for the application at their request of pre-contractual measures.


– The legal basis for processing necessary data is to manage the contractual relationship or the adoption of pre-contractual measures with Alvarez Camacho.


– The prospective offer of products and services to our customers is based on the satisfaction of the legitimate business interest consisting of being able to offer them the contracting of other products or services and thus achieve their loyalty. This legitimate interest is recognized by the applicable legal regulations (General Data Protection Regulation), which expressly allows the processing of personal data on this legal basis for direct marketing purposes. However, we remind you that you have the right to oppose this processing of your data, and you can do so by any of the means provided in this clause.


– The prospective offer of products and services to those who, having shown interest in them, are not or have not become our customers, is based on the consent of the interested party. Such consent is revocable at any time, without this having further consequences than stopping receiving the advertising and without affecting the data processing carried out previously.


– The processing of personal data to respond to your requests for information, petitions, consultations, and complaints is based on the consent of the interested person. This consent can be withdrawn at any time, although this will not affect the lawfulness of the processing carried out previously.


– Data provided through social networks will be processed on the legal basis of your consent, which can be revoked at any time, although this will not affect the lawfulness of the

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